Cannot Register; Old e-mail

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jabiy
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Cannot Register; Old e-mail

Post by jabiy »

Two problems.

I upgraded--formerly used a registered version 7. Former username "jambalaya" which is still on this board but I don't have the password and my e-mail has changed since then, so I re-registered.

I am trying to register the upgrade to version 8.4. My jambalaya name and unlock code appear automatically in the upgrade but it won't connect. This is the error message I get:

"Unable to connect to web service. The error message was: Server was unable to process request. ---> ProgramRegistration84: Cannot find table 0."

I've been trying for 24 hours. Is it my computer or the server? Please advise. Thanks.
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Re: Cannot Register; Old e-mail

Post by Programmer »

Hi Jabiy,

It is good to hear from you in this new identity. I appreciate the contributions you have made in here in the past!

It definitely sounds like a server problem, or a bug in the registration procedure, perhaps to do with you having two registrations. Please write to me at administration "at" orphalese "dot" net and I will try to sort it out asap.

Cheers,
Richard
jabiy
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Re: Cannot Register; Old e-mail

Post by jabiy »

Okay thanks Richard, I have sent an e-mail.
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