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Have bought Registration but no code send

Posted: Fri 01 Jun, 2012 6:00 pm
by lindycielo
Dear all,
I was wondering how long it takes to receive the registration number because the money has been taken from my account but I haven't been sent a code. I was hoping to work on the decks this weekend and find I won't be able to introduce new decks until I introduce the code. Please help me!
Sorry for being impatient.
Linda

Re: Have bought Registration but no code send

Posted: Sat 02 Jun, 2012 11:15 am
by Programmer
Hi Linda, thank you for registering the program and I am sorry you didn't get the code. It should have arrived by now - as soon as your payment is processed by paypal in fact, which is normally pretty much straight away. It makes me think the email has got stuck in a spam filter somewhere. If you could contact me via the contact form on the website I will be able to marry up your email address with the payment and I will try sending it again from a different account.

Re: Have bought Registration but no code send

Posted: Wed 08 Aug, 2012 7:26 pm
by supertitovic
Hello, my I have been here, I paid with PayPal but I have not received any email with the serial number. Also the web form is not working properly and despite a few times I tried I could not send the message through that medium.
The transaction ID is: 9GA03226LK162015K.
Thank you very much.

Re: Have bought Registration but no code send

Posted: Thu 09 Aug, 2012 3:38 pm
by Programmer
Hi Supertitovic, I got your messages now and sent you the code. The webform is working, it is just that I don't check my emails every day. Thanks for buying a licence and please don't hesistate to post back on this forum if you have any other issues unlocking or using the program.