Page 1 of 1

Unable to upgrade app

Posted: Sat 18 Jun, 2011 12:55 am
by Nothingness
I have the Tarot of Dreams version of Orphalese and I have upgraded it so far up until version 8.10.1.3. I have just tried upgrading it again to the latest version 8.11.3.1 but I cannot. I get this error message (in French so I'm translating as close as I can): "Another version of this app is already installed. It's impossible to continue installing this version. To configure or delete the current version, use the Add/Delete Application from the configuration panel."

I'm on Windows 7 Home Premium 64 bits by the way.

Re: Unable to upgrade app

Posted: Mon 20 Jun, 2011 4:09 pm
by Programmer
Hi. Do you in fact have another version of the program installed? You can confirm by going into Control Panel and then following the "Uninstall a Program" link in the Programs section. If so you should uninstall that first and then you should have no problem installing the new version.

Re: Unable to upgrade app

Posted: Fri 24 Jun, 2011 3:52 am
by Nothingness
No I don't. I only have one instance of Orphalese Tarot in my Programs section and it's the version 8.10, which is the one I have.

Re: Unable to upgrade app

Posted: Thu 30 Jun, 2011 2:25 am
by Nothingness
Well I've decided to uninstall the version that I have, to install the latest one and put everything back in the My Documents directory.

By the way, if I want to share decks, do I have to buy the app and/or download separately the deck service? I can't seem to find the mean to share/upload anything with the version I have (free) and I've downloaded the deck service just in case but I have not installed it yet.

Thanks by the way!!!