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Unable to register after upgrade

Posted: Thu 30 Jul, 2009 2:04 pm
by Shadowfae69
I just updated to the latest version but upon trying to register I keep getting the following error:

This machine/configuration has been disabled by the registered user.

I have not changed anything and I was just using the older version this morning with no problems.

I have a one user license and am using the same computer as I originally registered with. I also cannot access the "My Machine" or "My Preferences and Profile" sections (these are greyed out) I use this program everyday and am a bit stuffed at the moment!

Have sent a message through your website service but i am not even sure that got through :(

Re: Unable to register after upgrade

Posted: Fri 31 Jul, 2009 6:04 am
by Programmer
For the record, we sorted this issue out outside of the forum. Any questions about licences etc can be sent through the contact form at http://www.orphalese.net/contactus.aspx.