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Registration Question

Posted: Thu 25 Oct, 2007 9:47 pm
by jennydog
Hello
I'm a registered user, and every time I install a new update or beta, the program wants to register itself again.
I don't always have access to the internet when installing the updates, so I can't use my decks until I can register.

Is there any way to have the program "remember" that it's already registered without having to go through the internet registration every time there is an update?

Thanks.

Re: Registration Question

Posted: Thu 25 Oct, 2007 10:24 pm
by WebWeaver
Hi Jennydog, Richard might have something to add to this, but I don't think so.

The registration is being checked against the information used to originally register. If you have purchased the registration that allows the program to be used on one computer, it's going to check the registration matches the computer it was registered for. When you move the program to a new computer, (or a refomated one) you then are given the option to remove the registration from the previous computer, so you can register the one it's currently on. It does the same for the version for multiple computers, you just can have Orphalese on more then the original computer.

It can't do any of that if your not online. I'd suggest you either updated the program at the time you do the download, or wait until you can be online. That way you don't lose access to your decks <:o)

Shari

Re: Registration Question

Posted: Fri 26 Oct, 2007 2:14 pm
by jennydog
WebWeaver wrote: It can't do any of that if your not online. I'd suggest you either updated the program at the time you do the download, or wait until you can be online. That way you don't lose access to your decks <:o)

Shari
That's the point - I don't always have access to an internet connection with my laptop. I can download from a desktop, but I only use the program on my laptop which is not always around an internet connection. It would be rather difficult to drag around a desktop computer just because one program has to register itself over and over....

I have a *lot* of registered programs (some are node locked, some have hardware dongles, some just a registration key, and yes, even a few are registered for my desktop and laptop, etc.) and this is the only one that requires an internet connection to be re-registered *every time* there is an update.

All my other programs only require a serial number/registration number entered 1) the first time the program is registered and updates don't require it again, or 2) the first time the program is run and a registration number entered for an upgrade. Neither requires an internet connection to be re-registered. Basically, it's enter a registration number and go!

I can understand the reasoning if it's a trial version, but once I pay for a program I expect to use it when I need it regardless of where I am or whether or not I have a connection and not be locked out of some program functions until I do.

The only reason I'm unhappy with this is because Orphalese Tarot is by far the *best* tarot program on the market, and I really don't want to be forced to use another crappy tarot program until I am somewhere that has an internet connection - I want to use Orphalese! :)

Re: Registration Question

Posted: Fri 26 Oct, 2007 5:42 pm
by Programmer
Hi Jenny,

I can understand your point as a software consumer myself, I know that most apparently trivial programs like this don't normally require online registration on each upgrade.

The reason the check on registration is there is to provide some protection against the "cracking" industry. If you do a Google search on "Orphalese Crack" you will see what I am talking about. The only way a software author can stay ahead of the situation is to keep on improving, which I suppose is a good thing in terms of motivation. The point is that if I didn't check this information on registration, anyone who had installed a cracked version, say, 5 of the program would be able to use version 8.3. without registering.

Other software companies worry less about this because if in a week let's say two people download a cracked version of their program instead of buying it, it has cost them peanuts compared to the number they have probably sold in the same period. On the other hand, if I sell two licences a week I am doing pretty well. If those two people download a crack instead I haven't sold anything.

I don't normally mention the cracking industry for obvious reasons, but since I have here is a caveat: all the sites that you will find on that search will try to install trojans or spyware of one kind or another on your machine. If someone reading this does download a cracked version of the program, remember that it has been recompiled by some anonymous programmer, and neither you nor I know what code they have inserted or for what reason. Some people have a bit of a rose-tinted view of these people as cyber-outlaws, but the truth is that nobody works for free. Most of these cracks come out of dodgy former soviet countries and other unsalubrious parts of the world. A lot of people out there would like to take control of your computer, spammers being the obvious example, and having someone install a cracked product which is already whitelisted by the victim's AV protection is the easiest way to do it.

Anyway, that is the main reason. I had better shut up because you are getting me on one of my favourite soap boxes!

Cheers
Richard

Re: Registration Question

Posted: Sat 27 Oct, 2007 3:24 am
by WebWeaver
FYI the "I don't think so" was an answer to the question, not that I didn't think Richard would respond or have something to add :| I was just re-reading the thread and saw how that sounded. Sorry about that!

Shari

Re: Registration Question

Posted: Tue 30 Oct, 2007 2:27 am
by jennydog
Of course I understand the need to protect your software - I just hate having to wait until I can find an internet connection to use my Orphalese :)

BYW, I love the "Collections" feature! I'm still having problems with running the Deck Exchange because of firewall/security issues - would it be possible to have an option *not* to install the Deck Service, or be able to uninstall it without uninstalling the entire program?

Thanks!

Re: Registration Question

Posted: Tue 30 Oct, 2007 5:57 am
by Programmer
Hi Jenny,

Glad you like the collections idea. As far as the DE goes, I can understand your point of view that it is pointless installing something that is never going to work. On the other hand, I am not entirely convinced these problems are insumountable yet, or if they really are firewall related. It could be down to bugs in my code, so to go down the road you are suggesting would be a bit of an admission of defeat at this stage. In fact, up until a few days ago when the server shut down I think I was making some progress in that direction.

This last point is important though - did you see the announcement about the server shutting down? The company that was hosting it has gone out of business, so at the moment there is no server and nobody can connect. It would be really good if you could try again in a couple of weeks or whenever I manage to get a new server up and running.

Cheers,
Richard