Search found 1700 matches
- Sat 23 May, 2020 7:59 am
- Forum: Help Using the Program
- Topic: sharing one of my own decks I created ..
- Replies: 8
- Views: 2465
Re: sharing one of my own decks I created ..
Hi Paula, I am sorry but it looks like the decks weren't uploaded, even though the name of the deck appears on the Exchange as though it were available. I am trying to solve the underlying problem, in the meantime to avoid confusion I have removed all the decks that weren't available (basically it i...
- Sat 23 May, 2020 7:31 am
- Forum: Program
- Topic: Can't access most recent decks.
- Replies: 4
- Views: 4228
Re: Can't access most recent decks.
Thanks for letting me know about this, I am on the case now! People who have tried to share since the server move will have received an error message but the decks still shows as uploaded even though it hasn't been. I will post back here when it is OK to start uploading decks again. In the meantime ...
- Tue 12 May, 2020 6:48 pm
- Forum: Help Using the Program
- Topic: sharing one of my own decks I created ..
- Replies: 8
- Views: 2465
Re: sharing one of my own decks I created ..
Hi HeKatesXing, When you edit a deck and then re-upload it to the deck exchange it needs to replace the previous file, this sounds like the error occurred in that moment because something else was using that file. This could be you or another user downloading or previewing it at the same time, or so...
- Tue 12 May, 2020 6:39 pm
- Forum: Program
- Topic: Orphalese Download version 10.3.3.3
- Replies: 4
- Views: 4129
Re: Orphalese Download version 10.3.3.3
OK, I found it! It is on the tool for checking updates (it says "Update Required" and I was searching for "Upgrade Required"). The problem was that I had set the version number on the website to be version 10.3.3.3 when in fact the latest version is 10.3.3.1. I have corrected tha...
- Tue 12 May, 2020 6:27 pm
- Forum: Program
- Topic: Orphalese Download version 10.3.3.3
- Replies: 4
- Views: 4129
Re: Orphalese Download version 10.3.3.3
Hi Carol, I am trying to place where you might be seeing that "Upgrade Required" message. Do you think you could upload a screen capture with the message? It seems very odd that you should be getting that message when you already have such a recent version of the program installed. Also, a...
- Fri 01 May, 2020 2:12 pm
- Forum: Program
- Topic: Can't Register after Downloading Update
- Replies: 11
- Views: 8346
Re: Can't Register after Downloading Update
OK, good to know :)
- Fri 01 May, 2020 12:24 pm
- Forum: Program
- Topic: Can't Register after Downloading Update
- Replies: 11
- Views: 8346
Re: Can't Register after Downloading Update
Anything after XP should be OK. Having said that I don't know that the program definitely doesn't work on XP any more, it is just that Microsoft no longer support it so I can't make any guarantees about how the program will work on that platform.
- Fri 01 May, 2020 11:05 am
- Forum: Program
- Topic: Can't Register after Downloading Update
- Replies: 11
- Views: 8346
Re: Can't Register after Downloading Update
OK, thanks for letting me know. It would be interested to know if any one else gets that error, I am still looking into what might might have caused it.
- Fri 01 May, 2020 10:39 am
- Forum: Program
- Topic: Can't Register after Downloading Update
- Replies: 11
- Views: 8346
Re: Can't Register after Downloading Update
Hi Furry, what happens when you try to get into the File Exchange, what is the message you get? Also, could you confirm what version you are using by opening the "About" information and seeing what version number it has there? Thanks.
- Fri 01 May, 2020 6:42 am
- Forum: Program
- Topic: Can't Register after Downloading Update
- Replies: 11
- Views: 8346
Re: Can't Register after Downloading Update
Hi CT, I am sorry that you and others have had this problem. I just migrated the program to a new server so it can use SSL (the more secure type of web address that starts with https). I overlooked that this would mean the online features of the program itself also need updating, so as of yesterday ...